TERMS AND CONDITIONS
The Terms and Conditions displayed below are a very important part of the booking process. Here you will find everything you need to know about our tour policies.
All bookings are to be made trough our web-page www.diamondtoursiceland.com
Availability is not updated automatically, so it is not a firm booking until we reply with a confirmation.
Once we receive the booking request we will answer confirming if there is availability and the details of the booking.
You don´t need any print out or confirmation number. We are a small company and your name is all we need. Right name, right place, and right time, and you will be one of our guests.
Please check all details on your confirmation carefully to ensure they are correct. In the event of discrepancy, please contact Diamond Tours Iceland immediately.
Requests by email: firstname.lastname@example.org or by phone +354 6967070.
We accept all major currencies (EUR, USD, GBP, and ISK), Visa, MasterCard, Visa Debet, Debet Master Card, except American Express and Dinners.
VALIDITY OF PRICES
All prices at the Diamond Tours Iceland website are per vehicle and are displayed including VAT and all other taxes.
Prices shown on our website are based on current purchasing prices in Iceland and listed in EUR and USD..
A cancellation must be sent to Diamond Tours Iceland by e-mail, and need to be confirmed by Diamond Tours Iceland in order to be valid.
Any cancellation made within 72 hours or less prior to departure will be fully charged.
Any cancellation made within 7 days or les than 72 hours will be charged 75%.
Any cancellation made within 3 weeks and more than 1 week 50%. Diamond Tours Iceland reserves the right to cancel or change tours on short notice due to bad weather conditions or because of other external factors. In the event of a cancellation full refund will be made but no further compensation. No refunds will be given in the event of any delay or mechanical failure. Diamond Tours Iceland is not responsible for any loss or damage to personal belongings or against other issues such as illness or injury.
If you have any problem during your tours, please contact us.
We recommend that you do so before your departure from Iceland, so we can arrange for compensation when necessary.
All information on our website diamondtoursiceland.com is subject to change. Diamond Tours Iceland reserves the right to alter/change/correct mistakes that may appear on our website during updates or changes
Diamond Tours Iceland declines responsibility for any loss, damage to personal belongings, accident, sickness or changes in schedules caused by weather, strikes or any other irregularity outside our control. Diamond Tours Iceland reserves the right to alter routes, prices, travel plans and/or departure times when necessary.
No refunds will be given in the event of any delay or mechanical failure.